Who makes Whisper products?

    All Whisper products are made by Whisper Team.

Where are the products made?

    All Whisper products are made in the Whisper workshop in Northampton, UK.

I like one of your product but wanted it slightly different (colour / shape / size / initials added) - could you customise it for me?

    Get in touch via the contact page.

I have an idea for a item - could you make it for me and how many of order?

    Whisper loves turning ideas into reality. Order minimum 50 pieces. Please get in touch via the contact page to discuss your requirements.  

How long do custom orders take to make?

    The normal turn around time for custom orders is 2-3 weeks but timescales may be less or more depending on the workload at that time. The estimated production time for made to order items is specified on each listing. Do get in touch if you have any questions or specific requests.

Do you manufacture products for other brands?

   Yes, Whisper can do commercial runs for other brands or if it is a collaboration featuring the Whisper logo.

Do you do wholesale or stock for other retailers?

    Yes we will consider wholesale and stockist opportunities depending on the terms. Please get in touch to discuss your requirements and the details.

What type of leather do you use?

    All the leather used in Whisper goods is vegetable tanned, a traditional process that uses natural vegetable based products (such a tree bark) instead of chemicals to transform the skins into leather.

Why do you use vegetable tanned leather?

    Vegetable tanned leather looks, feels and smells beautiful, has a natural finish and gets better with age. It is also sturdy and lasting. As production is chemical-free, the process is less harmful to the environment or workers than much of the modern mass produced leathers.

Where do you get the leather from?

    All the leather used in Whisper goods is sourced in the UK or Italy. We try to source as much of the leather as possible from UK tanneries to support the traditional leather production industry.

Is it ethical to buy leather products?

    Leather is a by-product of the meat industry and is a sustainable use of what would otherwise be thrown away. We strictly do not use leather from animals that are killed purely for their skin (including exotics) as we feel this would be unethical. Also, by using only vegetable tanned leather (produced without harmful chemicals), we are satisfied that the production methods are as environmentally and socially sustainable as possible.

Will the leather change over time?

    Vegetable tanned leather does change with age, in fact it gets better and better. As the leather ages it often darkens slightly and develops a beautiful patina (a soft sheen on the surface).

How do I care for the leather?

    To keep your leather ageing as it should we recommend careful storage, preferably wrapped in breathable fabric in a cool, dry location. We also recommend treating it from time to time with a chemical-free leather conditioner.

What happens to the leather if it rains?

    Don't worry about getting your leather accessory wet. As the leather is natural it breathes, will dry and return to its former state.

What happens if I buy a item and change my mind?

    If you purchase an item but then change your mind we will provide a full refund if you return the item within 14 days in the original (unworn) condition.

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